Term of use

Terms of Use and Estate Document Service Terms

For website publication, client packets, and service disclosures

Last Updated: April 29, 2018
Company: Back 9 Planning LLC
Website: back9planning.com

1. Acceptance of These Terms

By visiting this website, requesting information, submitting an intake form, scheduling an appointment, purchasing a service, using any Back 9 Planning LLC materials, or accessing services made available through Back 9 Planning LLC, you agree to these Terms of Use and Estate Document Service Terms.

If you do not agree to these Terms, please do not use this website or our services.

2. About Back 9 Planning LLC

Back 9 Planning LLC provides education, planning coordination, insurance-related services, retirement planning support, estate planning coordination, and access to third-party tools and professional resources.

Back 9 Planning LLC may help clients understand available options, organize information, prepare for appointments, coordinate service steps, and connect with third-party providers, including software providers, insurance carriers, licensed professionals, and local network attorneys where available.

3. Not a Law Firm / No Legal Advice

Back 9 Planning LLC is not a law firm and does not provide legal advice, tax advice, accounting advice, or legal document drafting services.

Information provided by Back 9 Planning LLC, its website, agents, representatives, employees, contractors, marketing materials, intake forms, emails, texts, videos, software access pages, or printable materials is for general informational and educational purposes only.

Nothing provided by Back 9 Planning LLC creates an attorney-client relationship between you and Back 9 Planning LLC.

You should consult a licensed attorney regarding your specific legal situation, estate plan, trust, will, power of attorney, healthcare directive, beneficiary planning, Medicaid planning, tax planning, business succession, real estate, probate, guardianship, or family planning needs.

4. Estate Docs Professional Software System

Back 9 Planning LLC may offer access to the Estate Docs Professional Software System, powered by or licensed from Estate Documents Pro, LLC or another third-party estate document software provider.

The Estate Docs Professional Software System is intended to help eligible users prepare estate planning documents through a guided software process. Back 9 Planning LLC does not own, control, guarantee, or provide legal review of the underlying software unless specifically stated in a written agreement.

The Estate Docs Professional Software System may be subject to separate terms of use, privacy policies, licensing rules, refund policies, and service limitations from the software provider.

By using the Estate Docs Professional Software System, you understand that:

You are responsible for the accuracy of the information you enter.
You are responsible for reviewing all documents before signing.
Back 9 Planning LLC does not guarantee that any document is legally sufficient for your situation.
Back 9 Planning LLC does not decide which legal documents you need as legal advice.
Back 9 Planning LLC does not review completed legal documents for legal correctness.
Back 9 Planning LLC does not provide legal opinions about whether a will, trust, power of attorney, healthcare directive, deed, beneficiary designation, or other document is appropriate for your circumstances.

5. Local Attorney Connection

In some market areas, Back 9 Planning LLC may help connect clients with a local network attorney or other licensed professional.

Any attorney-client relationship is solely between you and the attorney. The attorney is independent from Back 9 Planning LLC unless otherwise disclosed in writing.

Back 9 Planning LLC does not guarantee the availability, quality, outcome, advice, pricing, timeline, or legal services of any attorney or third-party professional.

Before hiring an attorney or professional, you should carefully review their experience, licensing, fees, engagement agreement, and scope of services.

6. Client Responsibility

You are responsible for providing accurate, complete, and current information. This includes, but is not limited to:

Legal name
Spouse or partner information
Children and beneficiary information
Trustee, executor, guardian, and agent selections
Asset and ownership information
Insurance and retirement account information
Contact information
State of residence
Family circumstances
Estate planning goals

7. Complex Situations

The Estate Docs Professional Software System may not be appropriate for every client. You should consult a licensed attorney if you have:

A blended family
Disinherited family members
Minor children
Special-needs beneficiaries
Medicaid planning concerns
Business ownership
Multi-state property
Real estate deed questions
Tax-sensitive estate issues
Creditor concerns
Family disputes
Probate disputes
Large or complex estates
Questions about trust funding
Questions about whether a document fits your specific situation

8. Public Intake Forms and Sensitive Information

Public website forms should be used only for basic contact and scheduling information.

Do not submit sensitive information through public website forms, general email, text message, or unsecured communication methods.

Do not submit:

Social Security numbers
Full account numbers
Driver’s license numbers
Passwords
Full financial statements
Medical records
Tax returns
Copies of IDs
Sensitive estate documents
Highly private family information

9. No Guarantee of Outcome

Back 9 Planning LLC does not guarantee any specific legal, tax, financial, insurance, estate planning, probate, Medicaid, investment, retirement, or business outcome.

Estate planning and retirement planning involve personal facts, changing laws, third-party providers, court systems, family circumstances, and professional judgment.

Information provided by Back 9 Planning LLC is not a substitute for personalized legal, tax, financial, or professional advice.

10. Insurance and Financial Services

Back 9 Planning LLC may discuss insurance, annuities, retirement income, beneficiary planning, and related financial topics.

Any insurance or financial product is subject to the terms, conditions, underwriting requirements, suitability rules, licensing requirements, carrier approval, state law, and applicable disclosures.

Back 9 Planning LLC does not provide investment, legal, tax, or accounting advice unless specifically licensed and authorized to do so.

11. Communications Consent

By submitting your contact information, you authorize Back 9 Planning LLC and its representatives to contact you by phone, email, text message, voicemail, mail, or other communication methods regarding your inquiry, appointments, services, documents, reminders, and follow-up.

Text message and email communication may not be fully secure. Do not send sensitive personal information by text or email unless Back 9 Planning LLC has provided a secure method.

You may opt out of marketing communications at any time. Essential service communications may still be sent when necessary to complete requested services, appointments, compliance, account access, document delivery, or other client-related matters.

12. Fees, Payments, and Refunds

Fees may vary depending on the service selected, software package, attorney involvement, document package, insurance or planning service, and client needs.

Some fees may be paid to Back 9 Planning LLC. Some fees may be paid directly to third-party providers, software providers, attorneys, payment processors, or other professionals.

Document software fees and estate document packages may be non-refundable once document access, preparation, download, or delivery has begun.

Attorney fees, if any, are separate unless otherwise stated in writing.

Back 9 Planning LLC may update pricing, packages, or service availability at any time.

13. Third-Party Services

Back 9 Planning LLC may use or refer clients to third-party service providers, including but not limited to:

Estate document software providers
Attorneys
Insurance carriers
CRM providers
Calendar and scheduling providers
E-signature providers
Payment processors
Email and text message providers
Cloud storage providers
Video meeting providers
Compliance and licensing resources

14. Website Content

Website content is provided for general information only. It may not reflect current law, tax rules, insurance rules, carrier requirements, or financial regulations.

Back 9 Planning LLC may change website content at any time without notice.

You should not rely on website content as your sole source of legal, tax, financial, insurance, or estate planning guidance.

15. Intellectual Property

All Back 9 Planning LLC website content, logos, text, graphics, videos, materials, forms, guides, checklists, workflows, and other content are owned by or licensed to Back 9 Planning LLC unless otherwise stated.

You may not copy, modify, distribute, sell, republish, or commercially use Back 9 Planning LLC materials without written permission.

16. Privacy

Back 9 Planning LLC’s Privacy Policy explains how we collect, use, share, and protect personal information. Questions about privacy may be sent to privacy@back9planning.com.

17. Limitation of Liability

To the fullest extent permitted by law, Back 9 Planning LLC is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of this website, services, third-party software, third-party professionals, estate document tools, communication systems, or planning materials.

Back 9 Planning LLC is not responsible for errors caused by inaccurate or incomplete information provided by a client.

18. Indemnification

You agree to hold harmless Back 9 Planning LLC, its owners, employees, agents, contractors, affiliates, and representatives from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of this website, your submission of inaccurate information, your unauthorized use of third-party systems, your violation of these Terms, or your use of documents without proper professional review.

19. Changes to These Terms

Back 9 Planning LLC may update these Terms at any time. The updated version will be posted on the website with a revised Last Updated date.

Continued use of the website or services after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms are governed by applicable law. Certain services, products, or professional relationships may also be governed by specific state laws, carrier requirements, professional rules, or separate written agreements.

21. Contact

Questions about these Terms of Use or Estate Document Service Terms may be directed to Back 9 Planning LLC at tou@back9planning.com.

Website: back9planning.com